β©οΈ Refund Policy
Last Updated: May 2025
1. General Refund Policy
We offer a full money-back guarantee within 30 days of purchase for all courses and eBooks if you are unsatisfied with the content.
2. Refund Conditions
- Request must be submitted within 30 days of purchase
- Course completion must not exceed 30%
- A reason for the refund request must be provided
- Physical shop products are non-refundable unless defective
3. Legal Framework β Oman
Our refund policy complies with the Consumer Protection Law of the Sultanate of Oman, which guarantees consumer rights to refunds for defective or misdescribed products. The Telecommunications Regulatory Authority (TRA) oversees digital consumer rights in Oman.
4. Legal Framework β Philippines
For Filipino users, refund rights are also governed by the Consumer Act of the Philippines (RA 7394), which ensures consumers receive products and services that match their described specifications.
5. How Refunds Work
Refunds are processed via the original payment method within 7-14 business days. To request: refund@rekcahacademy.com with your order number.